Our customer service is available Monday to Friday from 10 am to 5 pm

Your request will be processed within 1-2 business days.

Products purchased on rayiemusk.com can only be delivered to the United Kingdom.

Any interests outside of this zone will need to be sent to support@rayiemusk.com or a message to our Instagram.

Delivery is expected between 2-5 working days.

In the event of a missing product, delay, or a parcel that has not been received or has been damaged, an investigation will be opened with the carrier, requiring supporting documents from the customer. If the parcel is found, it will be resent; if it is declared lost, a refund will be issued. However, Rayie Musk reserves the right to reject any claim without valid proof or in the case of confirmed delivery, and to report any attempted fraud.

Rayie Musk will do its very best to ensure orders are delivered within the specified times and will keep you updated on the progress of your order by email.
Thank you for understanding.